Nucleus (“Nucleus,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, nucleus.com.pk.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.

1. Information We Collect

We may collect personal information when you contact us, submit an enquiry, request information, or interact with our website.

This may include:

  • Full name
  • Email address
  • Phone number
  • Preferred workspace or service
  • Preferred visit date and time
  • Information included in your messages or enquiries
  • Any other information you voluntarily provide

We may also automatically collect limited technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Website usage information
  • Date and time of your visit
  • Referring website

2. How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries and requests
  • Arrange workspace visits
  • Provide information about our services
  • Process workspace or meeting-room enquiries
  • Communicate with you about our services
  • Improve our website and user experience
  • Understand website traffic and usage
  • Maintain website security
  • Comply with applicable legal requirements

We will only use your personal information for legitimate business purposes and in accordance with applicable laws.

3. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, and measure website performance.

Cookies may help us:

  • Remember preferences
  • Understand how visitors use the website
  • Improve website performance
  • Measure marketing and website effectiveness

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted service providers who help us operate our website, manage enquiries, provide analytics, or deliver other business services.

These providers are expected to use personal information only for the purposes for which it is provided and to maintain appropriate safeguards.

We may also disclose information where required by law, legal proceedings, or government authorities.

5. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide our services, maintain business records, resolve disputes, or comply with legal obligations.

When information is no longer required, we may securely delete or anonymise it.

7. Third-Party Websites

Our website may contain links to third-party websites or services.

Nucleus is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

8. Your Privacy Choices

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent
  • Object to certain uses of your information
  • Ask questions about how your information is processed

To make a privacy-related request, please contact us using the details below.

9. Children’s Privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Nucleus
SR-6/10, Shahrah-e-Liaquat (Frere Road),
New Chali, Karachi, Sindh 74200, Pakistan

Email: nucleus@ftc.com.pk
Phone: +92 334 8880953
Telephone: +92 21 32640280

For privacy-related requests, please include “Privacy Request” in the subject line of your email.

12. Acceptance

By using nucleus.com.pk, you acknowledge that you have read and understood this Privacy Policy.